Limited Lifetime Warranty Information

AQUA SWIVEL stands firm on our commitment to providing the highest quality products, as well as exceptional service. This product was built to precise standards and thoroughly inpsected prior to shipment. This warranty represents our confidence in the materials and workmanship of our products.

AQUA SWIVEL extends this warranty only to the original purchaser of this product. The warranty does not extend to any subsequent purchaser or owner. The warranty is void upon any sale or transfer of ownership or use by other person. AQUA SWIVEL warrants its products are free from defects in material and workmanship under NORMAL use for the period commencing upon the date of purchase and continuing for the following specified period of time after that date:

Metal FrameLimited Lifetime Warranty
(Seat Assembly and Legs)
Non-Metal/Metal partsOne Year Limited Warranty
(Rubber tips, all other plastic parts)

This warranty does not cover problems due to user negligence, misuse of the product, failure to adhere to product instructions, or normal wear and tear. Items that have been subject to negligent abuse, modified without prior written authorization are not covered within this warranty.

For warranty service, please contact the dealer from whom you purchased your AQUA SWIVEL product. In the event that you do not receive satisfactory service, please call us directly at the number below. Be prepared to indicate the nature of the defect, the product serial number, and the name and location of where you purchased the product. You will also be required to provide a receipt of your purchase. DO NOT return any products to our office without prior consent.

Repair or replacement is the only remedy under this limited warranty. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of products.

Customer help line:
[email protected]
[email protected]
Butler Mobility
717-938-4253
888-847-0804